No two students follow the same path, personalisation isn't just a luxury—it’s a necessity and universities need robust tools that allow for personalisation at scale. This is where Vygo's 360 Student Profiles come into play. This tool gives administrators the power to track and truly understand and support individual students across their educational journey, ensuring timely, data-driven interventions and outcomes.
Gone are the days of one-size-fits-all solutions. The 360 Student Profile allows administrators to customise each student’s experience by utilising Vygo’s powerful Program Wizard. Every programme is unique, and with Vygo’s suite of tools, rules, and automations, your institution can tick the boxes that matter most to its success. Whether it’s membership tracking, session statistics, or engagement metrics, every aspect of student interaction can be optimised for maximum impact.
The 360 Student Profile integrates seamlessly into Vygo’s broader ecosystem. Built on our cutting-edge Recommendation Engine, this feature provides a personalised journey for each student across your institution's support services. From peer mentoring to academic guidance, students are directed to the right support services at the right time, ensuring no one is left behind. Your institution may call these platforms by other names, such as a Student Management System, but regardless of nomenclature, Vygo ensures data flows smoothly between your systems for an integrated experience.
Administrators need to act quickly and efficiently, which is why we designed the 360 Student Profile to provide real-time insights across all programmes. You’ll be able to track memberships, engagement, and key session statistics, all in one place. Data from video calls, chat sessions, individual interactions, and platform-wide engagements are aggregated, making it easy to spot trends and respond effectively.
By identifying quality control insights—like student satisfaction, confidence, and retention rates—you’ll be better equipped to make informed decisions. Do certain cohorts require more support? Is a specific programme underperforming? With the 360 Student Profile, administrators can easily balance resources and optimise their delivery.
Administrators can also dive deep into the data, with programme insights that help you understand the nature of each programme or session. This enables better allocation of resources and ensures no student is overlooked. With coverage insights, areas that need more support can be identified, allowing you to fill in the gaps and enhance student outcomes.
The 360 Cohorts feature is designed to help you track and manage specific student groups. Whether you’re following a particular year group, a programme cohort, or a set of at-risk students, the 360 Cohorts tool gives you quick access to key engagement data. Save custom filters to track cohorts over time and trigger bulk actions to efficiently connect groups of students to specific services or individuals.
Imagine being able to identify all students who have attended academic mentoring sessions and immediately connect them with career services—360 Cohorts makes this a reality. It's about being proactive, not reactive, and driving better outcomes at scale.
What makes the 360 Student Profiles truly stand out is its ability to deliver personalised support for each student. As an administrator, you can track specific students, viewing their engagement across your entire support ecosystem. If one student shows signs of disengagement, you can respond immediately—sending them a direct message, connecting them with a mentor, or assigning them to a relevant service.
Administrators can leave shared notes, ensuring that a student’s progress is monitored across departments, avoiding repetitive contact, and ensuring nothing slips through the cracks. If immediate action is needed, administrators can use the direct messaging feature to quickly prompt student engagement.
The 360 Student Profile is a game-changer for institutions that aim to offer truly personalised student support. It empowers administrators to move from reactive to proactive approaches, using data-driven insights to drive better outcomes for students. With Vygo, educational institutions can rest assured that they have the tools they need to support each student’s success, no matter how unique their journey.
Your institution may call these tools by different names—such as Student Management Systems—but rest assured that Vygo’s 360 Student Profile can integrate with other platforms, ensuring that data flows smoothly between systems, providing a robust, holistic view of student engagement and success. Let’s make student support as personalised as their learning experience.
What are customers loving the most? Three months into launching our 360 capabilities, universities across the globe are seeing tangible benefits: more proactive interventions, better student outcomes, and a greater ability to tailor support.