Universities hold an extensive amount of student data on things like enrolment, academic outcomes, and attendance, but often lack visibility of student engagement with the multitude of support services they provide (academic, wellbeing, professional, etc.), a critical predictor of student wellbeing and retention. Vygo’s API suite closes this gap by providing rich, real-time engagement data into your university’s core systems, like Salesforce, to enable a complete view of each student’s experience and risk profile.

From automated onboarding to real-time engagement analytics, Vygo’s APIs empower universities to operationalise data-driven support strategies and create dashboards that surface risk, track behaviours, and measure support program effectiveness.

Did you know?

Vygo enables universities to increase their student support engagement data points by up to 20x versus traditional delivery methods.

🔗 Vygo API Endpoints & Salesforce Dashboard Use Cases

1. Invite API – Drive Smart Onboarding Flows
   Send student data (e.g. email, demographics, faculty, study stage) from your Student Management System into Vygo to trigger onboarding invitations.
   
   📊 Salesforce Use Case: Create a dashboard showing onboarding invitation status across cohorts, with filters for demographic segments (e.g. first-in-family or international students), and track invite-to-activation rates by group.

2. Update User API – Ensure Real-Time Data Consistency
   
   Push updates (e.g. course, year level, ID) to Vygo to maintain accurate user profiles, segmentation and update recommendations for students as they mature in their learning journey and student success needs.
   
   📊 Salesforce Use Case: Build a live dashboard to monitor changes in student status across systems (SMS → Vygo → Salesforce), surface mismatched records for reconciliation, and automate advisor tasks.

3. Users API – Retrieve user metadata to establish a reliable link between Vygo and your university’s core systems.
   
   📊 Salesforce Use Case: Use this mapping to join Vygo APIs with student data in Salesforce. This foundational step enables unified dashboards, risk models, and automated workflows that respond to student behaviour across platforms."

4. User Activities API – Integrate Engagement Signals into Risk Dashboards
   
   Sync 90+ data points from Vygo—including session & event attendance, peer-to-peer engagement, and support satisfaction—into Salesforce.
   
   📊 Salesforce Use Cases:
   

• Assess the direct impact of support service engagement on student continuation rates and academic outcomes.
• Power at-risk prediction models using trends like session drop-off, inactivity, or low feedback scores.
• Segment students by support type (academic vs. well-being) and map engagement patterns to retention outcomes.

🎯 Solving for the Missing Link in Student Data

• Vygo’s integrations unlock the ability to:
  Build comprehensive student profiles across engagement, academic, and behavioural data sources.
• Fuel predictive analytics by enriching Salesforce dashboards with support service data.
• Personalise support pathways with timely interventions and automated follow-ups.
• Monitor the impact of programs with dynamic, cohort-based analytics.

🔍 For full API specifications, visit Vygo’s Developer Portal