How Vygo Works

Supporting university students with exam and assignment help is at the core of what we do, and the app that connects students with tutors is how we make this possible. Here’s how it works, step-by-step:

Step 1

A student opens the app

After registering, the student will click the “Services” tab and then either search for a tutor using the course specific “Course Tutoring” or equivalent tab; an English, Writing, Math, Science or Business tutor using the “General Tutoring” tab or submit their assignment for feedback using the “Writing Feedback” tab.

Step 2

The student adds a course

In the “Course Tutoring” tab, the student will search for a relevant tutor by adding their class in the “Add Another Course” tab.

Step 3

The student is matched with a tutor

Once the class is entered, relevant tutors who tutor this class will appear on the screen. If there is more than one tutor available, the student may sort the tutors using the “Preferred” (an amalgamation of price, rating, grade and reviews), “Rating” or “Price” filters.

If no tutors yet exist for this class, Vygo will make note of your request and notify you as soon as a tutor becomes available. Alternatively, the student may find general help using the “General Tutoring” and “Writing Feedback” tabs.

Step 4

The student books a session

Once a suitable tutor has been found, the student will click on and review their profile before either messaging the tutor or booking a session by selecting “Request session”. The student will be prompted to add their “Payment details” at this point if they have not yet done so in “Account” tab.

The tutor will then either “Accept” or “Decline” the session. Location, time and specifics of what the student needs help with can be arranged through the in-app chat function.

Step 5

The student attends the session

The student and the tutor meet at the prearranged time and location (in person on or off campus or online via Skype), the tutor will click “Start session” in their app, the student will confirm that the session has started in their app, and the tutor will hit “Complete session” when the session finishes.

The student is then charged for the session based on the time recorded and the tutor’s hourly rate.

Step 6

The student leaves a rating and review

The student us then encouraged to leave a rating and review of their tutor and to book another session in the app. If the student has any questions or concerns about the session or how Vygo works, they can contact our support team anytime through the app using the “Inbox” and “Chat to Vygo” tab.

Search for tutors who have aced your exact class using the Vygo app.

Ashley T

Writer at Vygo

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